We are seeking an experienced Business Analyst who will analyze business problems, perform technical writing, make recommendations, plan & monitor the sprints, assist in reporting & facilitate collaboration within cross-functional teams, with expertise in Jira, Extensive Documentation, Agile/Scrum, Postman, Balsamiq, GitHub, & Adobe Products/UI/UX principles along with a firm foundation developing web applications.

This exceptional individual will coordinate & collaborate with cross functional teams to assure success of the department. The role will participate in the development of novel software & digital assets, via SDLC & Agile/Scrum with the entire department of Product, Engineering, Architecture, Compliance, Quality & Configuration.

REQUIREMENTS

High Level Concepts/Technologies with Documentation:

The ideal candidate will have expertise in the following concepts & technologies:

• Stakeholder communication
• Data analysis
• Planning and monitoring
• Creating software specifications
• Business process modeling
• Project management
• Reporting
• Requirements gathering
• Budgeting and forecasting
• Identify automation opportunities
• Pricing
• Finding technological solutions to business needs
• Analyzing data to inform business decisions
• Understanding the needs of multiple stakeholders
• Analyze and document business processes

A mastery of documentation skills is a primary requirement for every role in the Application Development Department:

• Lastly, a strong foundation of documentation skill is a primary requirement, e.g. sprint plans, technical documentation; documenting APIs in Swagger; documenting integrations; documenting features built, etc.
• Project Vision Document
• Requirement Management Plan
• User Stories
• Use Cases
• Business Requirement Document
• Requirement Traceability Matrix (RTM)
• Functional Requirement Specification (FRS)/ Functional Specification Document (FSD)
• System Requirement Specification (SRS)/ System Requirement Document (SRD)
• Test Case

Responsibilities, Expectations & Qualifications:

Architecture:

• Collaborate with product owners & business leaders to comprehend their requirements translate these into detailed feature scope & sprint plans for the development team.
• Develop comprehensive product documentation, including requirement statements, logical data models, process designs, user interface mock-ups, & use cases.
• Participates in evaluation sessions with external vendors, startups, & internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, & applicability for use within existing systems & information architecture.
• Exceptional organizational skills.
• Good understanding of computer systems, mobile devices & other tech products.
• Practical exposure to system design, application development, testing & operational stability, using different mocking solutions to perform Front/Back-end testing in isolation.

Maintenance:

• Lead & contribute to design sessions, enhancing the overall user experience & functionality of new & existing products.
• Foster strong relationships with scrum team & stakeholders, positioning the company to address & anticipate the changing demands of the insurance landscape.
• Triage end user bugs. Identify, document thoroughly & track bugs.
• Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications & systems.
• Strong written & verbal communication skills.
• Ability to diagnose & resolve basic technical issues.

Agile/Scrum:

• Participate in the SCRUM process & UX design sessions. Collaborates with the scrum team, including Product Owners, Product Analysts, DevManagers, other Business
• Analysts, Front/Back-end Engineers, QA Engineers, UI/UX Specialists & others, to design & implement all facets of application development, e.g. UI, APIs, Features, Hotfixes, etc.
• Efficiently manage & prioritize tasks to adhere to project deadlines & milestones.
• Define & manage project scope, ensuring that design requirements & technical specifications are met within set timelines.
• Spearhead product development initiatives, coordinating with both internal teams & external technology partners to drive product evolution & integration.
• Bonus: Familiarity with modern Front/Back-end technologies, JS frameworks, solid understanding of Agile methodologies such as CI/CD, application resiliency & security.
• Coordinate with the Quality Assurance team to actively support testing efforts & address any design flaws to enhance product usability.
• Problem-solving attitude.

Development:

• Engage with internal & external stakeholders to meticulously document business needs, create detailed scope documents, & ensure alignment with technical specifications.
• Sense of urgency.
• Generate & validate use cases, as well as review test cases to guarantee sufficient testing coverage & adherence to requirements.
• Provide exceptional implementation, training, & ongoing support to internal department leaders.
• Produce & maintain product documentation, including specifications & user guides, ensuring all materials meet the standards for internal or external dissemination.
• Stay up-to-date with new development & testing technologies.
• Bonus: Experience in debugging code/patterns in an enterprise environment with one or more modern programming languages & database querying languages.

Tools:

• Jira.
• Github.
• AWS with a practical understanding of cloud native experience.
• Postman.
• Willing to learn & expand your skill set.

REQUIRED QUALIFICATIONS:

Formal training or certification on software engineering concepts & applied experience

1. (2) years of professional Agile/Scrum analysis of software development concerning web applications, including team collaboration & code repositories (GitHub, SVN, Bitbucket,etc).
2. (1) years of programming exposure with one or more software programming language experience, preferably React.js, React Native, SQL, MongoDB, Firebase
3. (2) years of active team engagement in design or architecture (design patterns, reliability, & scaling) of new & existing systems experience using hosting services (AWS).
4. Experience as a mentor, tech lead or leading an engineering team.
5. (2)years of exposure to full software development life cycle, including coding standards, code reviews, unit & integration testing, & operations experience.
6. (2) years of experience in product management, project management, software development, quality assurance, technical writing, or related fields.

• Demonstrated expertise in requirement design & analysis.
• Proven ability to deliver high-quality work within a fast-paced, team-oriented environment.
• Exceptional analytical & problem-solving skills, with a strong emphasis on follow-through & attention to detail.
• Capable of managing multiple priorities independently & with minimal supervision.
• Proficient in Microsoft Office Suite/G-Suite (Word, Excel, PowerPoint) & familiar with Agile development methodologies & tools.
• Strong interpersonal & communication skills, with experience in collaborating with diverse teams.
• A deep-seated passion for the technology & a commitment to impacting users’ well-being positively is a strong plus.
• Ability to work in a dynamic, demanding, & challenging business environment.
• Strong analytical & problem-solving skills
• General Requirements:

WHAT WE OFFER

• Competitive Compensation and Incentive Structure
• Full Benefits (Medical, Dental, Vision, Disability, Life)
• Paid Time Off
• Referral Program
• 401k

NOTE

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Agility Insurance Services LLC provides equal employment opportunities to all applicants, without regard to unlawful considerations of or discrimination against race, religion, creed, color, nationality, sex, sexual orientation, gender identity, age, ancestry, physical or mental disability, medical condition or characteristics, marital status, or any other classification prohibited by applicable local, state, or federal laws. Agility Insurance Services LLC may obtain a ‘consumer report’ about you from a consumer reporting agency for employment purposes. A ‘consumer report’ is a background screening report that may contain information regarding your criminal history, driving history, and information about you.

Note: The annual base salary range provided for this position is a nationwide market range & represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity & location of the role; the skills, education, training, credentials & experience of the candidate; & other conditions of employment.

Job Type: Full-time

Schedule: Monday – Friday

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Salary Range: $60,000.00-$70,000.00 base

Experience Level:
● 2+ years of relevant experience for the role within the last three years.

Work Location:

• In Office