Job Description

ABOUT US

834 Labs develops enrollment platforms, patient engagement tools, and provider technology to enhance operational efficiency and elevate the quality of service in insurance markets. By analyzing and interpreting complex datasets, 834 Labs extracts valuable insights, identifies trends, and simplifies the decision-making processes for insurance companies, agencies, and healthcare providers. We are professional, fast-paced, and service-centric. Our goal is to ensure that your employment is meaningful, mutually beneficial, and enjoyable!

POSITION SUMMARY

We are seeking an experienced Quality Engineer that will manually test SDLC assets & platform based software for a growing & positive AppDev Team. This exceptional individual will coordinate and collaborate with cross functional teams to assure the successful documentation, bug tracking, manual testing & final sign off production assets. The role will participate in the development of novel software & digital assets, via SDLC & Agile/Scrum with the entire department of Product, Engineering, Architecture, Compliance, Quality & Configuration.

PREFERRED QUALIFICATIONS: 

The ideal candidate will have expertise in the following concepts & technologies:

• Manual testing of novel software: desktop, mobile & native.
• Regression testing & smoke testing; Load/throttle testing.
• Jira, Agile/Scrum, Postman, Swagger.
• API Testing, DB queries, Back-end testing.
• Front-end UI/UX & Dev Tools.
• SDLC, Software Change Management.

KNOWLEDGE BASE: 

A mastery of documentation skills is a primary requirement for every role in the Application Development Department:

• Requirements traceability matrix.
• Documenting APIs in Swagger.
• Documenting integrations.
• Documenting functionality.
• Documenting features built.
• Writing test cases daily & test plans.

 RESPONSIBILITIES & SKILL SET

Testing:

• Identify, record, document thoroughly & track bugs.
• Perform thorough regression testing when bugs are resolved or merger of microservices for production launch.
• Excellent problem solving, root cause identification & troubleshooting skills.
• Can estimate, prioritize, plan & coordinate testing activities.
• Hands-on experience with both white box & black box testing.
• Create & execute detailed, comprehensive, well-structured & concise test plans & test cases.
• Develop & apply testing processes for new & existing products to meet client needs. As well as being capable of reviewing requirements, specifications & technical design documents to provide timely to provide meaningful feedback.
• Investigate the causes of non-conforming software.
• Hands-on practical experience in testing & operational stability, using different mocking solutions to perform Front-end testing in isolation.
• Track quality assurance metrics, like defect densities & open defect counts. 

Tools:

• Stay up-to-date with new testing tools & test strategies.
• Familiarity with modern Front-end technologies, JS frameworks, solid understanding of Agile methodologies such as CI/CD, application resiliency & security.
• Exposure to cloud technologies, automation technologies & frameworks & reporting tools.

Agile/Scrum:

• Liaise with internal teams (e.g. developers & product managers) to identify system requirements.

REQUIRED QUALIFICATIONS:

• Formal/OTJ training or certification on software engineering concepts & applied experience.
• 2+ years of professional software development exposure to web applications, including team collaboration & code repository (GitHub).
• 2+ years of QA documentation.
• 2+ years of active engagement in an Agile/Scrum team.
• 2+ years of full software development life cycle, including coding standards, code reviews, unit & integration testing, & operations experience.
• Proven work experience in software quality assurance.
• Strong knowledge of software QA methodologies, tools & processes.

WHAT WE OFFER

• Competitive Compensation and Incentive Structure
• Full Benefits (Medical, Dental, Vision, Disability, Life)
• Paid Time Off
• Referral Program
• 401k

NOTE

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Agility Insurance Services LLC provides equal employment opportunities to all applicants, without regard to unlawful considerations of or discrimination against race, religion, creed, color, nationality, sex, sexual orientation, gender identity, age, ancestry, physical or mental disability, medical condition or characteristics, marital status, or any other classification prohibited by applicable local, state, or federal laws. Agility Insurance Services LLC may obtain a ‘consumer report’ about you from a consumer reporting agency for employment purposes. A ‘consumer report’ is a background screening report that may contain information regarding your criminal history, driving history, and information about you.

Note: The annual base salary range provided for this position is a nationwide market range & represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity & location of the role; the skills, education, training, credentials & experience of the candidate; & other conditions of employment.

Job Type: Full-time

Schedule: Monday – Friday

Compensation:

Base Pay Range: $65,000.00 – $85,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience level:

• 2+ years of relevant experience for the role within the last five years.

Work Location:

• In Office