Job Description

ABOUT US

Agile People and Payroll along with Agility Insurance Services, Healthedly Insurance Services & Member Care Insurance Services, is headquartered in Richardson, Texas. Agility Insurance Services is a National Field Marketing Organization (FMO) and a leader in Medicare and Health Insurance enrollment. As part of the Agile People and Payroll Team that supports all of these organizations, you will be joining a diverse, fun-loving team that takes great pride in what they do. We are professional, fast-paced, and service-centric. Our goal is to ensure that your employment is meaningful, mutually beneficial, and enjoyable!

POSITION SUMMARY

Reporting to the Director of Quality, Training, and Development, we are seeking an experienced Manager of Training to manager our efforts in Developing and delivering a high-caliber training program tailored for insurance agents operation within the Spanish-speaking market. The role is crucial in enhancing our Agents’ proficiency in Medicare ensuring they are well-equipped to meet and exceed the need of our clients. 

This role is an individual contributor role and will not have direct reports. Candidate must reside in either DFW metroplex, Houston, Central Florida or South Florida

ROLE RESPONSIBILITIES

• Curriculum Development: Design, implement, and continuously update our training curriculum and materials, ensuring they are engaging, comprehensive, and compliant with industry standards. Focus on creating content that caters specifically to the Spanish-speaking market, incorporating current trends and regulatory requirements.

• Training Delivery: Conduct impactful training sessions in Spanish, utilizing a variety of instructional techniques to support different learning styles. Guarantee that all agents reach a high standard of knowledge and proficiency in our insurance products and services.

• Market Focus: Direct all training efforts towards the Spanish-speaking market, gaining a deep understanding of its unique characteristics and needs. Develop targeted strategies to effectively engage and educate agents serving this demographic.

• Performance Monitoring: Regularly assess the effectiveness of the training programs through various metrics, including participant feedback and performance data. Utilize these insights to make informed improvements to both content and delivery methods.

• Collaboration: Maintain a close partnership with our sales and product teams to ensure that training initiatives are fully aligned with the latest market trends, product developments, and sales strategies. Offer expert guidance and support to agents requiring additional assistance.

REQUIRED QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)

• Medicare, & Medicare Advantage.
• Proficiency in Spanish and English (verbal and written) is essential.
• Minimum of 5 years’ experience in training development and delivery, preferably within the insurance sector.
• Demonstrated ability to design and implement effective training programs.
• Excellent communication, presentation, and interpersonal skills.
• Proven ability to work collaboratively across teams and with varying levels of management.
• Ability to travel 50% of the time as required to deliver training sessions and attend relevant meetings.

WHAT WE OFFER

• Competitive Compensation and Incentive Structure
• Full Benefits (Medical, Dental, Vision, Disability, Life)
• Paid Time Off
• Referral Program
• 401k

NOTE

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Agility Insurance Services LLC provides equal employment opportunities to all applicants, without regard to unlawful considerations of or discrimination against race, religion, creed, color, nationality, sex, sexual orientation, gender identity, age, ancestry, physical or mental disability, medical condition or characteristics, marital status, or any other classification prohibited by applicable local, state, or federal laws. Agility Insurance Services LLC may obtain a ‘consumer report’ about you from a consumer reporting agency for employment purposes. A ‘consumer report’ is a background screening report that may contain information regarding your criminal history, driving history, and information about you.

Job Type: Full-time

Expected hours: 40 per week

Compensation package:

Base Pay: $100,000.00 – $120,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience level:

• 5 years of Training and Development

Language:

Spanish (Required)

Work Location:

In person

Travel: 50% (Required)