ABOUT US

Agility Insurance Services, a leading provider in the insurance industry, is known for innovative and customer-focused insurance solutions. Our mission is to make insurance accessible and straightforward for everyone, facilitated by our presence in major retail locations. We are dedicated to excellence and are looking for a Retail Manager to join our team and contribute to our vision.

POSITION SUMMARY

As a Retail Manager at Agility Insurance Services, you will play a pivotal role in expanding our retail presence through strategic partnerships with our agent and agency partners and impeccable execution of our retail strategy. This position involves identifying potential retail partners, negotiating agreements, overseeing operational aspects of our insurance product kiosks and tables, and ensuring a high-quality customer experience.

ROLE RESPONSIBILITES:

• Partnership Negotiation: Identify and negotiate with potential retail partners to host our insurance product kiosks and tables. Work closely with the Chief Growth Officer and compliance teams to ensure all agreements meet regulatory standards and align with company policies.
• Operational Management: Manage the setup, staffing, and day-to-day operations of our retail kiosks and tables. Ensure they are adequately equipped and staffed by knowledgeable and independent agents to offer our insurance products effectively.
• Agent Coordination: Collaborate with the sales team to schedule and manage independent agents at retail locations. Ensure consistent coverage and adherence to our sales protocols and standards.
• Quality Assurance: Conduct secret shopper visits and regular audits to evaluate the customer experience, compliance with sales practices, and presentation standards at retail locations. Utilize findings to drive continuous improvement and training for agents.
• Travel and Oversight: This position requires travel to oversee retail locations, resolve operational challenges, and strengthen relationships with retail partners.

MINIMUM QUALIFICATIONS:

• 3-5 years of experience as an agency representative or carrier representative, preferably with experience in hosting or managing kiosks and tables within larger retail environments.
• Strong negotiation and partnership development skills.
• Proven ability to manage operational aspects of retail outlets, including staffing and day-to-day management.
• Excellent communication and interpersonal skills, with the ability to manage and coordinate a diverse team.
• Ability to travel as required by the role.
• Knowledge of the insurance industry is required.

WHAT WE OFFER

• Competitive Compensation and Incentive Structure
• Full Benefits (Medical, Dental, Vision, Disability, Life)
• Paid Time Off
• Referral Program
• 401k

NOTE

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Agility Insurance Services LLC provides equal employment opportunities to all applicants, without regard to unlawful considerations of or discrimination against race, religion, creed, color, nationality, sex, sexual orientation, gender identity, age, ancestry, physical or mental disability, medical condition or characteristics, marital status, or any other classification prohibited by applicable local, state, or federal laws. Agility Insurance Services LLC may obtain a ‘consumer report’ about you from a consumer reporting agency for employment purposes. A ‘consumer report’ is a background screening report that may contain information regarding your criminal history, driving history, and information about you.

Job Type: Full-time

Schedule: 

• Monday – Friday
• Some weekends needed

Travel Requirement:

• Up to 15-20% travel

Compensation package:

Base Pay: $65,000.00 – $95,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience level:

• 3-5 years Agency Management

Language:

• Bi-Lingual Spanish (Required)

License/Certification:

• Texas Life & Health Insurance License (Required)

Work Location:

• In Person / Remote. Must be located in either DFW, Houston, or Rio Grande Valley