Job Description

ABOUT US

834 Labs develops enrollment platforms, patient engagement tools, and provider technology to enhance operational efficiency and elevate the quality of service in insurance markets. By analyzing and interpreting complex datasets, 834 Labs extracts valuable insights, identifies trends, and simplifies the decision-making processes for insurance companies, agencies, and healthcare providers. We are professional, fast-paced, and service-centric. Our goal is to ensure that your employment is meaningful, mutually beneficial, and enjoyable! If you are passionate about creating exceptional user experiences and have a keen eye for detail, we want to hear from you.

POSITION SUMMARY

We are seeking an experienced UX/UI Designer who will be responsible for designing intuitive and visually appealing user interfaces for our new suite of insurance & Insurance related products (Enterprise & Consumer). This exceptional individual will coordinate and collaborate with cross functional teams to conduct user research to successfully translate insights into innovative design solutions. The role will participate in the development of novel software & digital assets, via SDLC & Agile/Scrum with the entire department of Product, Engineering, Architecture, Compliance, Quality & Configuration.

PREFERRED QUALIFICATIONS: 

The ideal candidate will have expertise in the following concepts & technologies:

High Level Concepts/Technologies with Documentation:

The ideal candidate will have expertise in the following concepts & technologies:

• Develop UI mockups & prototypes that clearly illustrate how sites function & look like.
• Identify & troubleshoot UX problems (e.g. responsiveness).
• Proven work experience as a UI/UX Designer or similar role.
• Knowledge of wireframe tools (e.g. Wireframe.cc & InVision).
• Up-to-date knowledge of design software like Figma, Adobe Illustrator & Photoshop.

A mastery of documentation skills is a primary requirement for every role in the Application Development Department:

• IA user flows, error handling, wireframes, POC’s, dev ready Figma’s to name a few elements of assets & documentation as well as superior note-taking to adequately encompass the tasks asked of UI/UX Designer.

Responsibilities, Expectations & Qualifications:

Responsibilities & Expected Skills:

• Development:

1. Lead user research (interviews, surveys, usability testing) to deeply understand user needs and goals.
2. Design intuitive and engaging user interfaces that align with brand guidelines and design principles.
3. Create robust user journeys that improve adoption and usage, focusing on intuitive onboarding, early value delivery, ease of use and reducing friction points.
4. Design intuitive, visually appealing user experiences through wireframes, prototypes, and mockups, aligning them with the optimized user journeys.
5. Develop clickable prototypes to gather user feedback and refine both designs and the user journey itself.
6. Create and maintain a design system emphasizing reusable components, rapid iteration, and scalability.
7. Design for flexibility: Build interfaces that easily adapt to new features, user segments, and evolving user journeys as the product scales.

• Agile/Scrum:

1. You’re eager to grow alongside a dynamic product. You stay on top of the latest UI/UX trends and technologies and are excited to contribute your expertise to shape the future of 834 Labs.
2. Collaborate with product managers, product owners, development teams, and stakeholders to define project goals, prioritize features for a compelling SAAS product.
3. Work closely with developers to ensure the feasibility and implementation of design solutions.

• Architecture:

1. Formulating prospective informational designs & templates for further development.
2. Designing prototypes for informational architecture flows & experiences.
3. Developing draft information architectures for final products to be used by the company.
4. Evaluating the performance of information architectures through analysis & research.
5. You’re a UI/UX designer who deeply understands the power of intuitive design to solve user problems. You’re not just focused on aesthetics; you’re driven to create experiences that measurably improve product adoption, engagement, and business outcomes.
6. You have a proven track record and a portfolio demonstrating your ability to design for both startups and more established SaaS environments. You’re energized by rapid iteration and the direct impact of your work on a growing product.
7.  You’re a champion of the user, driven by the belief that successful products solve real problems. You’re passionate about research methodologies, testing, and iterating based on genuine customer insights.

• Maintenance:

1. Create robust and industry-standard design documentation to facilitate smooth development handoff and maintain design consistency.
2. Analyze user feedback, metrics, and A/B testing results to continuously refine user experiences and designs for increased adoption and usage.
3. Stay up to date on design trends, particularly those enhancing user onboarding, engagement, and retention in SaaS products.

• Tools:

1. You’re a Master of Modern Design tools like Figma, Adobe Illustrator & Photoshop, being fluent in the principles of component-driven design. Your strong technical foundation complements your commitment to scalability and ensures smooth collaboration with development teams.
2. Agile experience (Scrum, Kanban) using Jira, Confluence, or similar tools.

REQUIRED QUALIFICATIONS:

•  Formal/OTJ training or certification on software engineering concepts & applied experience.
• 2+ years of professional software development exposure to web applications, including team collaboration & code repository (GitHub).
• 2+ years of full software development life cycle, with exposure to development standards, asset reviews, integration experience, & operations experience.
• 3+ years of UI/UX design experience..
• 2+ years of active engagement in an Agile/Scrum team.
• Experience as a mentor, tech lead or leading an engineering team.
• Proven work experience in UI/UX design with a portfolio with a strict adherence to error management & branching workflows based on requirements.
• Strong knowledge of Balsamiq & Figma, Adobe XD or similar design and prototyping tools.
• Proven experience as a UI/UX Designer or similar role, with a strong portfolio showcasing your designs and UX projects. SaaS products or startup experience is a plus.
• Solid understanding of user-centered design principles and best practices.
• Excellent communication and collaboration skills, with the ability to present and defend design decisions.
• Strong problem-solving skills and attention to detail.
• Proven success designing and shipping products in a fast-paced startup environment.
• Deep understanding of component-driven design, design tokens, and design systems.
• Demonstrated experience with user research methodologies, analysis and reporting.

REQUIRED EXPERIENCE:

• 3+ years of relevant experience for the role within the last five years.

WHAT WE OFFER:

• Competitive Compensation and Incentive Structure
• Comprehensive Employee Benefits (Medical, Dental, Vision, Disability, Life)
• Unlimited Paid Time Off
• Referral Program
• 401k

NOTE

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Agility Insurance Services LLC provides equal employment opportunities to all applicants, without regard to unlawful considerations of or discrimination against race, religion, creed, color, nationality, sex, sexual orientation, gender identity, age, ancestry, physical or mental disability, medical condition or characteristics, marital status, or any other classification prohibited by applicable local, state, or federal laws. Agility Insurance Services LLC may obtain a ‘consumer report’ about you from a consumer reporting agency for employment purposes. A ‘consumer report’ is a background screening report that may contain information regarding your criminal history, driving history, and information about you.

Note: The annual base salary range provided for this position is a nationwide market range & represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity & location of the role; the skills, education, training, credentials & experience of the candidate; & other conditions of employment.

Job Type: Full-time

Schedule: Monday – Friday

Compensation:

Base Pay Range: $85,000.00-$95,000.00 per year

 Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location:

• In Office